Empowerment Takes More Than a Minute

John Carlos

Ken Blanchard

Alan Randolph

Empowerment Takes More Than a Minute tells the story of a young manager whose attempts to turn his troubled company around through traditional top-down, command-and-control management are failing. Reluctantly, he contacts an expert in empowerment, even though he feels like he's already tried that too. Step by step, the expert helps him understand why his past and present efforts have fallen short and exactly what he needs to do to create an empowered workforce. The process as it unfolds is complex, paradoxical and counterintuitive -but well worth the effort. The new introduction dispels the notion that empowerment is a bygone fad. No matter what its name, the essential concept-that organizations can achieve extraordinary results by recognizing and taking advantage of the skills, experience, and knowledge already existing in the organization-will always be relevant. The new epilogue describes obstacles companies have encountered and overcome and outlines empowerment strategies that have proved successful during the fifteen years the authors have been consulting, researching, and refining these concepts. Although sometimes arduous, the journey to empowerment is well worth making. In fact, unleashing the power of people in an organization may be the only way to continue to do business in a competitive, complicated marketplace.

Ken Blanchard, John P. Carlos, Alan Randolph

Empowerment Takes More Than a Minute: Second Edition

“Even the title has got it right!”

    – Norman R. Augustine, President (retired), Lockheed Martin Corporation

“The most truthful, straight-talk book on managing people to come along in eons. This is an exceptional tool for business.”

    – Harvey MacKay, author of Swim with the Sharks without Being Eaten Alive

“One of the very best organized, thought out, planned, and written books on any business subject I have read.”

    – Stanley Bass, Human Resources Consultant, Stan Bass Consulting

“An excellent read; it certainly confirms my real-life experience of progress over time at Verizon.”

    – Mike Steiner, Director, Enterprise Solutions Group, Verizon

“Finally, the truth about empowerment!”

    – Jack Canfield, coauthor of Chicken Soup for the Soul

“This book is now standard for all our managers. You can’t succeed today without empowered employees.”

    – John Shields, Chairman and CEO, Trader Joe’s

“The principles outlined are essential if you are to achieve true empowerment.”

    – H. Eugene Blattman, President & CEO (retired), McCormick & Company, Inc.

“The message is clear, to the point, and right on target.”

    – Joseph Bode, Joseph J. Bode & Company

“I found the book was to the point and hit the nail on the head about information sharing.”

    – Robert S. Argabright, II, President and General Manager (formerly), Chesapeake Packaging Company

“Succinctly captures the critical elements of empowerment in a brilliantly simple format!”

    – Peter B. Grazier, President, Teambuilding, Inc.

“The authors show that empowerment is more than an empty promise. A must-read for liberating the leader within people.”

    – Barry Z. Posner, coauthor of The Leadership Challenge

“The framework is perfect, clear, and concise.”

    – JoAnne Pitera, Organizational Effectiveness Consultant

“The material is most readable, and the key points are presented well for retention and use.”

    – Mike Perry, Human Resources Director, DuPont Corporation

“Very readable. Straightforward. The authors have hit the bull’s eye on empowerment.”

    – John Coleman, CSX Corporation

“Empowerment is such an important topic. The great thing about this book is that it supplies a Game Plan for getting there.”

    – Bruce Dalgleish, General Mills Restaurants

“Finally, the definitive book on empowerment and productivity, profound but simple to implement.”

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