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The ABC ofВ Qualimetry. The Toolkit for Measuring Immeasurable

Alexander V. Kostin

Alvaro E. Padilla Omiste

Garry G. Azgaldov

The publication provides basic information on the history, theory and practice ofВ qualimetry. The Appendix contains an example implementation ofВ the algorithm quality assessment using aВ simplified method. The book is intended for all those whose professional activity is connected with the quantitative evaluation ofВ quality and the creation ofВ qualitative techniques: students and University teachers, researchers, evaluators, quality assurance specialists, and HR-specialists.

The ABC ofВ Qualimetry

The Toolkit for Measuring Immeasurable

Garry G. Azgaldov

Alexander V. Kostin

Alvaro E. Padilla Omiste

© Garry G. Azgaldov, 2016

© Alexander V. Kostin, 2016

© Alvaro E. Padilla Omiste, 2016

© Eric Azgaldov, translation, 2016

Created with intellectual publishing system Ridero

About the authors

Professor Garry G. Azgaldov, aВ pioneer ofВ Qualimetry, is aВ Doctor ofВ Economics and aВ fellow ofВ the International Academy ofВ Informatisation, the Russian Academy ofВ Natural Sciences, the Academy ofВ Economic Sciences and Business, the Futures Research Academy, the Academy ofВ Quality Problems and the International Guild ofВ Quality Professionals. He is aВ chief researcher at the Central Economics and Mathematics Institute, Russian Academy ofВ Sciences, Moscow.

Contact phone: +7(495)6143024; e-mail: gazgaldov@mail.ru

Alexander V. Kostin is aВ PhD inВ Economics, aВ certified appraiser ofВ intellectual property, aВ corresponding member ofВ the Academy ofВ Quality Problems. He is aВ senior researcher at the Central Economics and Mathematics Institute, Russian Academy ofВ Sciences, Moscow; the Creator ofВ the on-line library QUALIMETRY.RU.

Contact phone: +7(916)1058104; Рµ-mail kostin.alexander@gmail.com

Professor Alvaro E. Padilla Omiste is aВ Doctor ofВ Education, aВ Biochemist and aВ Bolivian Chemist. He is aВ Lecturer ofВ Distance learning programs, Education Management and Education Research Methodology at several Bolivian and Latin American universities; Author and Co-author ofВ several books and articles on issues related mainly toВ the R & D and innovation.

Contact phones: +591 44721878 (home); +591 70713681 (mobile); e-mail: apadilla@icloud.com

Introduction

Anything that people produce with inВ aperiod ofВ time, as well as, anything they encounter inВ the course ofВ commodity exchange and consumption and, generally inВ their everyday life, can be expressed byВ aВ set ofВ four elements: products, services, information, and energy.[1 - Some times information and energy are subsumed under products or services.] Each ofВ these elementscan be fully described byВ three fundamental variables:

– Quantity (in conventional units of measurement);

– Cost of production, distribution[2 - Distribution may be subsumed under consumption.] and consumption / utilisation / exploitation / application of a unit of quantity; and

– Quality of the unit of quantity.

The first ofВ these, quantity, is basic toВ calculation inВ the engineering disciplines. The second, cost, is recognised and studied byВ the body ofВ economic disciplines. As toВ the third characteristic, quality, until quite recently it was seldom if ever taken into account byВ either engineering or economic or management disciplines.

The reason was aВ lack ofВ aВ theory and aВ toolbox for avalid quantification (assessment) ofВ quality, such as the quality ofВ products / services / information / energy. Without this kind ofВ assessmentit is very difficult, if not impossible, toВ maintain an effective economic or social structure, e.g., an important omnibus structure called the quality ofВ life, otherwise known as the standard ofВ living.

The foregoing applies, among other things, toВ management, political, legislative or analytical activities.

For at least one time, almost every manager (as well as aВ policy-maker, law-maker or analyst[3 - For simplicity here inВ after they will all be referred toВ as mana

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